In an era where technology and sustainability intersect to redefine our urban landscapes, Project Advisory Group (PAG) is at the forefront of this transformation, championing the advancement of smart places. Our recent support and confirmation for the Smart Places initiative by Transport for NSW represents not just a partnership but a shared vision towards creating intelligent, responsive environments that enhance the quality of life for communities while promoting environmental stewardship. The Smart Places Customer Charter by Transport for NSW outlines a commitment to leveraging digital solutions and innovations to create spaces that are more livable, workable, and sustainable. It emphasizes the importance of placing customers and communities at the heart of smart places development, ensuring that technological advancements serve the public good, enhancing inclusivity, safety, and the overall urban experience.